Frequently Asked Questions

We take such matters very seriously and will look into individual cases thoroughly. Any sample that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected sample and your D.O

First question

We get a lot of inquiries from people asking about e-commerce. Everyone wants to sell something online, but few people have thought about what’s truly involved. I have some answers to some frequently asked questions about e-commerce. When we set up an e-commerce site, we use WordPress plus WooCommerce, so these answers relate specifically to that platform.

How can I accept credit cards online?

These days, it’s not that hard. There are a lot of payment gateways that integrate with WooCommerce. My favorite is Stripe because it’s easy to integrate and has competitive rates. I’ve also set up sites using Quickbooks Merchant Solutions and Authorize.net, which also work.

In order to accept cards, you’ll need to have WooCommerce set up. You’ll also need to be sure your site is encrypted with an SSL certificate. (You can usually buy from your web host and have them install for you.) Then you’ll need an add-on module for whatever payment gateway you choose.

What methods of shipping can I offer?

There are all options that can gather real time weights for your packages. I always recommend USPS because it’s fairly easy to set up and integrate. The most complicated is the Fedex extension. (That’s due to the Fedex interface.) Keep in mind that each extension adds more to your bottom line.

Is there a limit on how many products I can add?

Nope. I’ve set up shops with only two products as well as shops with over 500.

Will I get sales right away?

Great question! And the answer is probably no. Do you have a unique selling proposition? Are you marketing your store? E-commerce is hard because you have a lot of competition online. If you aren’t working to get sales, you probably won’t get any. You can’t expect to put up the same items at the same price as Amazon and still get sales. You have to be different.

Is this everything you need to know about e-commerce? It’s a never ending learning process. But I’ve seen people be very successful with e-commerce and you can be too.

First question

A merchant account is a special agreement with a bank that allows you to accept credit card payments. If you want to sell online, you will need to provide your shoppers with payment options that will make them feel comfortable about their transactions. Credit card transactions are the most popular method of online payment and the best way to process credit card payments online is to have your own merchant account.

What kind of customer service do you offer?

Our ecommerce consultants are here to answer your questions. In addition to FREE phone support, you can contact our consultants via email or live chat.

Can I use my own domain name?

Absolutely! Simply point your domain directly to your new Network Solutions Ecommerce. You do not need to use a subdomain or any other temporary domain name placeholder.

How will potential shoppers find my online store?

Every day millions of people are searching on the Internet for the things you are selling. We can help get your product listings into the top results of search engines like Google® and Yahoo®. Using Search Engine Optimization, our experts will make changes to your website and create links from other quality websites to make it more attractive to search engines.

As an added bonus, you’ll get two great online marketing offers to start promoting your online store: $50 off the set up fee for nsMarketing™ services, and a 60 day free trial of email marketing with Constant Contact®.

Can I use accounting software packages?

Yes! The Premium package is fully integrated with QuickBooks® financial and point of sale (POS) software.

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